Statement of Intent. DNL CANADA respects and upholds an individual’s right to privacy and to protection of his or her personal information.
This Policy applies to all visitors to web sites belonging to DNL CANADA.
Personal Information. “Personal information” is personally identifiable information such as your name, residential address and email address and includes information about any services or products you may subscribe for or acquire from DNL CANADA, credit card information and billing records. Personal Information is collected by DNL CANADA only when you, as a visitor to our Web sites, specifically and knowingly choose to provide it to us.
Publicly available information, such as a directory listing of your name, address, telephone number and electronic address is not considered personal information.
Collection and Use of personal information
Non-Personal Information. When you browse through our web sites, you do so anonymously. DNL CANADA does not collect personal information about you unless you voluntarily provide it to us by interacting with our sites or submitting an inquiry to us. Our servers automatically log information about visits to our web sites in the normal course of establishing and maintaining web connections. The server logs record statistical information, such as visitors’ IP addresses, time and duration of visit, and web sites visited. We collect this information so that we may continuously improve our web site content. These statistics are reported in aggregate form only. We do not link server log information to any other data in a way that would enable us to identify individual visitors.
Submitting Inquiries. You may submit an inquiry to us through the “Contact Us” portion of our web sites. We may ask for certain personal information such as your name, e-mail address, and so on. We collect this information in order to enable us to respond to your inquiries in as thorough a manner as possible.
Purposes for Collection, Use, and Disclosure. If you do provide us with personal information, DNL CANADA will use the personal information to communicate with you and provide you with requested information. We may also use personal information to provide you with more information related to our services and organization.
Consent. The provision of personal information by a visitor to our web sites constitutes consent for DNL CANADA to collect, use, and disclose personal information for the purposes stated in this Policy. You may also withdraw your consent to any further collection, use or disclosure of personal information which you may have provided at any time by giving DNL CANADA prior reasonable notice.
Release of Personal Information. Unless you specifically authorize DNL CANADA to release your personal information, or release is required or permitted by law, DNL CANADA will not sell, lease or trade your personal information to other third parties. Anonymous or “non-personal” information gathered by DNL CANADA through your use of our web sites may be used for technical, research and analytical purposes. We do not use or disclose personal information for any purposes other than those for which it was collected, except with your consent or as required by law. Personal information is retained only as long as is necessary for the fulfillment of the purposes for which it was collected, or as required by law.
Accuracy. DNL CANADA will make all reasonable efforts to ensure that personal information is as accurate, complete, and current as required for the purposes for which it was collected. If you find any inaccuracies in our information, please inform us and we will make the appropriate corrections promptly.
Web Site Matters
Security. Our web sites have industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, DNL CANADA will take all reasonable steps to ensure the safety of your personal information.
Links to Other Web Sites. Our web sites may contain links to other web sites. DNL CANADA is not responsible for the privacy practices or the content of such other web sites and expressly disclaims all liability associated with your use of and the content of such other sites.
Rights, Access and Changes
Telephone: (613) 260-8795
Regular Mail: 109-2710 Lancaster Road, Ottawa, Ontario, Canada, K1B 4W8 Attention: Privacy Officer
Access. You have the right to access your personal information under the control of DNL CANADA. Upon request in writing to the Privacy Officer at the address listed above, you will be informed of the existence, use, and disclosure of your personal information and you will be given access to that information. Except in limited circumstances, as specifically provided by applicable privacy legislation, DNL CANADA can tell you whether we hold personal information about you. DNL CANADA will only refuse access to information about you in those circumstances permitted or required by applicable privacy legislation. If DNL CANADA refuses access to you, reasons for such refusal will be provided. Exceptions may include information that contains references to other individuals or information that cannot be disclosed for legal or security reasons.